SAP Integration with WalkMe: Driving Rapid Platform Adoption and ROI

The Problem: The Adoption Barrier

Businesses spend substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth rollout. However, complexity, frequent updates, and lack of intuitive guidance often result in a "productivity gap":

• Employee Struggles: Staff struggle to operate new SAP screens or complete complex transactions, leading to confusion and increased reliance on technical support.

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• Workarounds: Users bypass standard SAP processes, which results in inaccurate entries, compliance risks, and productivity loss.


• Training Attrition: Manual-based instruction is quickly forgotten, leaving staff unsupported when they face real-time tasks.


• Low ROI: The entire capability of the SAP system is not realised, as most users access only a limited portion of its features.

The Approach: Contextual Guidance with SAP WalkMe

The WalkMe DAP, fully integrated into the SAP environment, bridges the usage barrier. It integrates with your SAP systems to deliver context-sensitive assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every user, regardless of technical skill, can complete tasks efficiently from the outset.